Effective Date: February 18, 2026
This Cookie Policy ("Policy") explains how Social4Commerce Inc. ("Company," "we," "us," or "our") uses cookies and similar tracking technologies on the sellandtell.ai website, the Sell & Tell platform dashboard, and the embeddable SELL AI agent Widget (collectively, the "Services"). This Policy supplements our Privacy Notice, which is available at sellandtell.ai/legal/privacy.
By continuing to use the Services after being presented with our cookie consent notice, You consent to the use of cookies and similar technologies as described in this Policy, except for Strictly Necessary Cookies, which do not require Your consent as they are essential for the Services to function. You may withdraw or modify Your consent at any time as described in Section 6 below.
Cookies are small text files that are placed on Your device (computer, smartphone, tablet, or other device) when You visit a website or use an online service. Cookies are widely used to make websites and services work more efficiently, to remember Your preferences, and to provide information to the operators of the website or service. Cookies may be set by the website You are visiting ("first-party cookies") or by a third party that provides content or functionality on the website ("third-party cookies").
Session Cookies are temporary cookies that remain on Your device only during Your browsing session and are automatically deleted when You close Your browser. Persistent Cookies remain on Your device for a set period of time or until You manually delete them. Persistent cookies help recognize You as a returning visitor and allow us to tailor the Services to Your preferences.
In addition to cookies, we may use the following similar technologies:
References to "cookies" throughout this Policy include these similar technologies unless the context requires otherwise.
We use cookies for the following general purposes:
The following tables describe the specific cookies used across the Services. We organize cookies into four categories based on their purpose.
These cookies are essential for the Services to function and cannot be disabled. They are usually set in response to actions You take, such as logging in, setting privacy preferences, or filling in forms. Without these cookies, the Services cannot operate properly. These cookies do not require Your consent under applicable law.
These cookies allow us to count visits and traffic sources so that we can measure and improve the performance of the Services. They help us understand which pages are the most and least popular and how visitors move through the site. All information collected by these cookies is aggregated and therefore anonymous. If You do not allow these cookies, we will not be able to monitor and improve the Services.
These cookies enable the Services to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to the Services. If You do not allow these cookies, some or all of these features may not function properly.
These cookies may be set through our Services by our advertising partners. They may be used by those companies to build a profile of Your interests and show You relevant advertisements on other sites. They do not directly store personal information but are based on uniquely identifying Your browser and internet device. If You do not allow these cookies, You will experience less targeted advertising.
When a Customer installs the SELL AI agent Widget on their ecommerce store, certain cookies are placed on Shoppers' devices to enable the Widget to function properly. The following cookies are specific to the Widget and are set on Customer ecommerce store domains:
Important Note for Customers: If You are a Sell & Tell Customer who has installed the SELL AI agent Widget on Your ecommerce store, You are responsible for disclosing these Widget cookies in Your own cookie policy or consent banner. The Company provides standard disclosure language in its Documentation that You may use or adapt for this purpose. As described in our Data Processing Agreement, these Widget cookies collect data on Your behalf, and You (as the data controller or business) are responsible for obtaining any required Shopper consents.
Some cookies are placed by third-party services that appear on our pages or that we use to provide certain features. We do not control the cookies set by these third parties, and their use is governed by the respective third party's privacy policy. The primary third-party cookie providers used in the Services include:
We regularly review the third-party services used in the Services. The third-party providers listed above may change from time to time. A current list of sub-processors (which may overlap with third-party cookie providers) is maintained at sellandtell.ai/legal/subprocessors.
When You first visit the Services, You will be presented with a cookie consent banner that allows You to accept or reject non-essential cookies. You may modify Your preferences at any time by clicking the "Cookie Preferences" link in the footer of any page on sellandtell.ai or by visiting sellandtell.ai/cookie-preferences.
Most web browsers allow You to manage cookies through their settings. You can typically configure Your browser to: (a) block all cookies; (b) accept only first-party cookies; (c) delete cookies when You close Your browser; or (d) notify You when a cookie is being set. The following links provide instructions for managing cookies in common browsers:
Please be aware that blocking or deleting cookies may impact the functionality of the Services. If You block Strictly Necessary Cookies, certain features of the Services may not work properly.
You may opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on, available at tools.google.com/dlpage/gaoptout. This add-on prevents the Google Analytics JavaScript from sharing visit activity data with Google Analytics.
You may opt out of interest-based advertising from participating companies through the following industry opt-out mechanisms:
Please note that opting out of interest-based advertising does not mean You will no longer see advertisements; it means the advertisements You see may be less relevant to Your interests.
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that You do not wish to be tracked. There is no universally accepted standard for how to respond to DNT signals. At this time, the Services do not respond to DNT signals. However, You may use the cookie controls described in this Section 6 to manage Your tracking preferences. For users in jurisdictions that recognize Global Privacy Control (GPC), the Services will honor GPC signals as opt-out requests for the sale or sharing of personal information, as required by applicable law.
Some of the third-party cookie providers listed in this Policy are located outside of the European Economic Area (EEA), the United Kingdom, and Switzerland. When personal data collected through cookies is transferred to countries that do not provide an adequate level of data protection, such transfers are subject to appropriate safeguards as described in our Privacy Notice, including Standard Contractual Clauses approved by the European Commission.
The Services are not directed to children under the age of 18, and we do not knowingly collect personal information from children through cookies or any other means. If You believe that a child under 18 has provided personal information to us, please contact us at privacy@sellandtell.ai and we will take steps to delete such information.
We may update this Cookie Policy from time to time to reflect changes in our practices, the Services, or applicable law. When we make material changes, we will update the "Effective Date" at the top of this Policy and, where required by applicable law, provide additional notice (such as a prominent banner on the Services or an email notification). We encourage You to review this Policy periodically to stay informed about our use of cookies.
If You have questions about our use of cookies or this Cookie Policy, please contact us at: Email: privacy@sellandtell.ai Social4Commerce Inc. For EU/UK inquiries, You may also contact our data protection point of contact at dpo@sellandtell.ai.
© 2026 Social4Commerce Inc. All rights reserved. Sell & Tell is a trademark of Social4Commerce Inc.
If you have any questions about this document, please contact us at team@sellandtell.ai